Terms and Conditions of Use
These Terms and Conditions govern your access to and use of the SOOKSKINCARE website (hereinafter, the “Site”), as well as the purchase of products and services offered through it. By accessing the Site or making a purchase, you agree to be bound by these Terms. If you do not agree with any of them, we recommend that you do not use our services.
1. General Information
1.1. The Site is operated by SOOKSKINCARE. Throughout this document, the terms “we”, “us” and “our” refer to that brand.
1.2. We reserve the right to modify these Terms at any time. Updates will be posted on this page, and it is your responsibility to review them periodically.
2. Terms of Use
2.1. By using the Site, you declare that you are of legal age according to the laws of your country or have the consent of your legal representative.
2.2. Use of the Site is limited to personal and legal purposes. The following are strictly prohibited:
- Copying, reproducing, selling or exploiting any content without prior written authorization.
- Interfering with the security or functionality of the Site or attempting to access restricted areas of the Site.
3. Personal Information
The processing of your personal data is governed by our Privacy Policy , available in the relevant section of the Site.
4. Products and Services
4.1. Some products or services are available exclusively online and may be subject to limited quantities or availability restrictions.
4.2. We reserve the right to limit the sale of our products or services to any person, territory or jurisdiction, as we deem appropriate.
4.3. We make every effort to accurately display product colors and images, but we cannot guarantee that the display on your device will be completely accurate.
5. Prices and Payments
5.1. All prices are expressed in euros (€) and include applicable taxes, unless otherwise stated. Prices are subject to change without notice.
5.2. We reserve the right to refuse any order. We may also limit or cancel quantities per order or per customer, at our discretion.
6. Shipping and Returns
6.1. The terms relating to shipping, returns and exchanges are detailed in our Shipping and Returns Policy , available on the Site.
6.2. Although we work with trusted suppliers, we are not responsible for delays caused by third parties.
7. Limitation of Liability
7.1. We do not guarantee that the use of the Site will be continuous, secure or error-free.
7.2. In no event shall we be liable for any direct, indirect, incidental or consequential damages resulting from the use of the Site or the products purchased.
8. Intellectual Property
8.1. All content on the Site (texts, images, logos, graphics, videos, etc.) is the property of SOOKSKINCARE or its licensors, and is protected by current intellectual property legislation.
8.2. Reproduction, distribution or use of the content is prohibited without our express written consent.
9. Links to Third Parties
The Site may include links to third-party websites. We are not responsible for the content, policies, or practices of those websites. We recommend that you read their terms and conditions before interacting with them.
10. Applicable Law
These Terms are governed by Spanish law. Any dispute will be resolved by the competent courts of Barcelona, Spain .
11. Contact
For any questions related to these Terms and Conditions, you can contact us through:
- Email : customerservice@sookskincare.com
- Telephone : +34 635 37 72 59
- Address : Carrer Bruc 27, Local 1, 08010 Barcelona, Spain
Acceptance of the Terms
By accessing or using this Site, you confirm that you have read, understood and fully accepted these Terms and Conditions.
New Year, New Goals - Start with Your Skin
Challenge Terms and Conditions
1. What is the challenge?
The challenge is organised by SookSkincare with the aim of helping you achieve the skin you've always wanted by giving you a personalised skincare routine and tips to keep it consistent and effective.
2. Challenge dates:
The challenge will run from January 18 to January 31, 2025. Get ready to hit the ground running!
3. How can you participate?
- If you are over 18, you are welcome to participate!
- Simply upload a post or story on Instagram using the hashtag #RetoSook during the challenge period.
- The more posts you share, the more chances you have to win our amazing prize!
4. How will the winner be selected?
- At the end of the challenge, the winner will be selected based on the amount of content shared with the hashtag #retosook .
5. What can you win?
- The winner will receive a super personalized set of SookSkincare products worth over €250! Designed specifically for your skin's needs.
- Remember: the prize is not transferable or redeemable for cash.
6. Announcement of the winner:
- The winner will be announced on our social media and we will contact you directly via Instagram.
7. Use of content:
- By participating, you agree that SookSkincare may share your content (with credit) on our social media, emails or website. We want everyone to see how amazing you are!
8. Protection of your data:
- Your data will only be used for this challenge and will be treated with great care, in accordance with our privacy policy.
9. Acceptance of the terms:
- By participating in the challenge you agree to these terms and conditions wholeheartedly.


